Fleet & Driver Safety Policy

Effective Date: July 5, 2025

Applies To: All Ritugo-employed and independent contractor drivers operating on the Ritugo platform in Utah (and any additional jurisdictions where Ritugo expands, subject to local law review).

1. Purpose

This policy establishes uniform safety, screening, inspection, training, monitoring, and enforcement standards for Ritugo drivers and vehicles. The objective is to reduce risk to passengers and the public, ensure compliance with applicable federal and Utah state law, and protect company assets and reputation.

2. Scope

This policy applies to:

• All drivers operating rides or company-authorized trips through the Ritugo platform

• All vehicles used for Ritugo services, whether driver-owned or company-owned

• All safety-related conduct occurring while logged into the Ritugo platform or performing services
  
  

3. Driver Eligibility & Pre-Hire Requirements

3.1 Age & Licensing

• Drivers must hold a valid U.S. driver’s license issued by their state of residence

• Drivers must meet any applicable state minimum age requirements

• Ritugo may impose higher minimum age thresholds for higher-risk roles
  
  

3.2 Motor Vehicle Record (MVR) Review

• Ritugo reviews certified MVRs covering at least the prior 3–7 years

• Disqualifying items may include:

  • Two (2) or more preventable at-fault collisions within three (3) years

  • Major violations such as DUI/DWI, reckless driving, hit-and-run within seven (7) to ten (10) years

  • License suspension or revocation within the past three (3) years
    
    

3.3 Criminal Background Check & Identity Verification

• Drivers must pass a criminal background check conducted through an accredited vendor

• Fingerprint-based checks may be required where permitted or mandated by law

• Screening follows FCRA consent and adverse-action procedures where applicable
  
  

3.4 Right-to-Work & Legal Eligibility

• Drivers must be legally authorized to work in the United States

• Any permits required for passenger transport must be obtained and maintained
  
  

3.5 Medical & Drug / Alcohol Screening

• Ritugo may require post-offer drug and alcohol screening

• Post-incident testing may be required following accidents or safety incidents

• DOT/FMCSA testing rules apply where legally required
  
  

4. Vehicle Requirements & Inspections

Vehicle eligibility, documentation, and inspection standards are governed by Ritugo’s Vehicle Requirements & Inspection Policy, which is incorporated by reference into this policy.

Drivers must maintain vehicles in safe operating condition and comply with inspection schedules at all times.

5. On-Road Safety Rules & Training

5.1 Distracted Driving

• Texting while driving is strictly prohibited

• Handheld device use while driving is prohibited except for emergency use

• Drivers must comply with Ritugo’s Distracted Driving Policy
  
  

5.2 Seat Belts & Passenger Safety

• Drivers must ensure all passengers use seat belts as required by law

• Drivers must refuse service where child restraint requirements cannot be met
  
  

5.3 Impairment & Fitness for Duty

• Drivers must not operate vehicles while impaired by alcohol, drugs, or impairing medication

• DUI/DWI convictions must be reported to Ritugo within 24–48 hours

• Failure to report may result in immediate suspension
  
  

5.4 Defensive Driving & De-Escalation Training

• Drivers must complete Ritugo safety training prior to activation

• Annual refresher training may be required

• Training includes defensive driving and passenger de-escalation techniques
  
  

5.5 Hours of Service & Fatigue Management

• Ritugo discourages excessive consecutive driving

• Drivers must adhere to company-defined maximum shift lengths

• Drivers must take breaks and monitor fatigue
  
  

6. Insurance & Financial Responsibility

6.1 Driver Insurance

• Drivers must maintain personal auto insurance meeting or exceeding Utah minimums

• Additional rideshare coverage may be required

• Drivers must notify insurers of for-hire vehicle use where required
  
  

6.2 Company Vehicles

• Company-owned or operated vehicles must carry appropriate commercial insurance

• Proof of coverage is retained as required by law
  
  

7. Incident Reporting, Investigation & Corrective Action

7.1 Reporting Requirements

• Crashes involving injury or tow: report within 1 hour

• Minor incidents: report within 24 hours

• Police reports must be provided when applicable
  
  

7.2 Investigation

Ritugo may investigate incidents using:

• MVR reviews

• Telematics or app data

• Dashcam footage

• Witness statements
  
  

7.3 Corrective Action

Corrective measures may include:

• Retraining

• Probation

• Temporary suspension

• Permanent deactivation

Serious violations may result in immediate deactivation.

8. Monitoring & Telematics

Ritugo may use telematics, app telemetry, and monitoring tools to assess safety performance. Drivers will be notified of monitoring practices, and data will be used solely for safety, compliance, and operational purposes.

Drivers may not disable or tamper with monitoring systems.

9. Accessibility & Non-Discrimination

Ritugo complies with applicable anti-discrimination laws and provides reasonable accommodations where required. Drivers are trained to provide respectful and lawful service to all passengers.

10. Recordkeeping & Audits

Driver records, including screening, inspections, training, and incident reports, are retained in accordance with applicable law. Ritugo may conduct periodic audits to ensure compliance.

11. Enforcement & Discipline

Noncompliance with this policy may result in progressive discipline up to and including permanent deactivation. Safety violations are enforced consistently and without exception.

12. Policy Review

This policy is reviewed at least annually and updated as necessary to reflect legal, regulatory, or operational changes.