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It's not just a ride.. It's Ritugo!

Vehicle Requirements & Inspection Policy

Effective Date: July 5, 2025

Applies To: All drivers operating vehicles on the Ritugo platform in Utah (and any additional jurisdictions where Ritugo expands, subject to local law review).

 



1. Purpose

This policy establishes minimum vehicle safety, condition, and documentation standards for all vehicles used on the Ritugo platform. The purpose is to ensure passenger safety, driver safety, regulatory compliance, and alignment with insurance underwriting requirements.

Ritugo adopts vehicle standards that meet or exceed applicable federal motor vehicle safety requirements and Utah state law.



2. Legal & Regulatory Framework

Ritugo vehicle requirements are informed by and aligned with:

  • Federal Motor Vehicle Safety Standards (FMVSS) administered by the National Highway Traffic Safety Administration (NHTSA

  • Utah Department of Motor Vehicles (DMV) registration and insurance requirements

  • Utah Code §41-6a-1601 et seq. governing vehicle safety equipment

  • Utah emissions regulations based on county requirements

  • Insurance carrier underwriting standards, which may impose stricter requirements than state law

Where state or local law provides a lower standard, Ritugo’s requirements govern.



3. Vehicle Eligibility Requirements

3.1 Vehicle Age
  • Vehicles must be 15 model years old or newer at the time of activation

  • Example: In 2025, vehicles must be model year 2010 or newer

  • Vehicles exceeding the age limit will be deactivated at the beginning of the following calendar year unless a written exception is granted by Ritugo Compliance



3.2 Vehicle Type & Configuration

Eligible vehicles must:

  • Be a 4-door passenger vehicle

  • Have seating capacity for at least 4 and no more than 8 occupants, including the driver

  • Have fully operational doors, windows, and seat belts for all passengers

Prohibited vehicles include:

  • Salvage or rebuilt title vehicles

  • Taxis, police vehicles, or marked commercial vehicles

  • Trucks, cargo vans, or stretch limousines

  • Vehicles with modifications that materially impair safety or emissions compliance



4. Documentation Requirements

Before activation and at least annually thereafter, drivers must submit:

  1. Valid vehicle registration (Utah or reciprocal state)

  2. Proof of current personal auto insurance meeting or exceeding Utah minimums

  3. Completed Ritugo Vehicle Inspection Form

  4. Required vehicle photographs (front, rear, both sides, interior)

Failure to maintain current documentation may result in suspension or deactivation.



5. Inspection Frequency & Responsibility

5.1 Required Inspections
  • Initial Inspection: Required before vehicle activation

  • Annual Inspection: Required every 12 months

  • Triggered Inspections: Required immediately following:

    • Any accident involving the vehicle

    • Safety-related mechanical issues

    • Passenger or third-party complaints indicating possible safety concerns



5.2 Inspection Providers

Inspections must be conducted by:

  • A licensed mechanic

  • A certified vehicle inspector

  • An ASE-certified technician

Ritugo reserves the right to designate approved inspection providers.



6. Minimum Mechanical & Safety Standards

Vehicles must pass inspection verifying the following minimum standards:

Exterior & Body
  • No significant damage impairing safety

  • Bumpers securely attached

  • Mirrors intact

  • Windshield free of obstructive cracks

Tires & Wheels
  • Minimum tread depth of 4/32 inch

  • No visible bulges or damage

  • Tires appropriately matched in size and type

Brakes & Suspension
  • Brakes fully operational with no pulling or grinding

  • Suspension intact with no excessive bounce or sag

  • Steering tight and responsive

Lights & Electrical
  • Headlights, brake lights, turn signals, hazards operational

  • Horn functional

  • Interior dome light operational

Windows & Climate Control
  • Windows fully operable

  • Windshield wipers functional

  • Defroster and climate control operational

Interior
  • Seats and seat belts functional for all seating positions

  • Airbags present as originally manufactured

  • Interior clean and free of offensive odors

Emissions
  • Vehicle must comply with Utah emissions requirements

  • No active check engine warning light



7. Ritugo Vehicle Inspection Form (Summary)

Each inspection must document:

  • Vehicle year, make, model, VIN, and license plate

  • Verification of mechanical, safety, and emissions standards

  • Inspector name, certification, signature, and inspection date

Inspection records are retained in the driver file.



8. Enforcement & Disqualification

  • Vehicles failing inspection may not be activated or may be immediately deactivated

  • Drivers must correct deficiencies and submit verification before reactivation

  • Ritugo may conduct random spot checks

  • Repeated failures or unsafe conditions may result in permanent deactivation



9. Appeals Process

Drivers may submit an appeal with supporting documentation (e.g., repair receipts, updated inspection) within fourteen (14) calendar days of disqualification. Appeals are reviewed by the Compliance Department.



10. Policy Review

This policy is reviewed at least annually and updated as necessary to reflect changes in law, insurance requirements, or operational standards.